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Glove factory struggles to keep pace with demand

Glove factory struggles to keep pace with demand


Since the first known coronavirus case on the Navajo Nation was reported on March 17, Rhino Health LLC, the small nitrile glove manufacturing company, was already trying to keep up with national demand.

Nine days later, on March 26, CEO Mark Lee said the company had shipped 1.5 million pairs of the gloves, which are used in the medical industry, to the Navajo Nation, U.S. Indian Health Service and to Public Law 93-638 hospitals.

Last Thursday, employees at the factory, clad in safety helmets, masks, and gloves, busied themselves collecting the product off the manufacturing line.

Since March 26, the company has made approximately 11.2 million pairs of gloves, which Lee said have mostly been shipped to the Federal Emergency Management Agency, U.S. Veterans Administration and federal hospitals. The company has also shipped gloves to New York, New Jersey and Wisconsin. “It’s like a tsunami hit us,” Lee said. “Every single federal agency and state and local people have been calling us. So those are, by far, my priority to send to them first because they need it.”

To try to keep up with demand, Lee said, three shifts of less than 40 workers are toiling around the clock, seven days a week. “So we are busy,” he said, of the only company in the U.S. that makes waterproof and chemical-resistant gloves. Last November, the Navajo Nation invested $19 million in the startup company.

The COVID-19 outbreak caused a nationwide shortage of personal protective equipment, or PPE, and some health care workers and first responders have been forced to reuse facemasks and gloves. “On the supply side, it’s been challenging,” Lee said. “First, we were shipping, then trucking. We all have our stresses.

Logistically, shipping has been stressed to the max. “So, you don’t have enough ships, you don’t have enough frequency of ships, you don’t have enough people to unload them in the dock,” he said. “So, having said all that, if there isn’t a high demand, they raise up the price of raw materials. So, I have to pay everything in cash before they ship it. “It’s been challenging juggling, in terms of getting supplies on time at a higher price,” he said. “They keep changing every week.”

Since the outbreak, according to the Society of Healthcare Organizations Procurement Professionals, costs for PPE have skyrocketed. The N95 masks that usually sold for 11 cents before the pandemic have risen to $6.75 a mask, a 6,136% increase. Nitrile gloves, meanwhile, doubled in price from five cents a pair to 10 cents.

Navajo Times | Donovan Quintero
Rhino LLC employee Vanessa Shebala quickly gathers nitrile gloves off the mannequin hands on June 2 in Church Rock, N.M.

Other PPE, like gowns, went from 25 cents to $5. The price of face shields went from 50 cents to $4.50. Lee said Rhino Health, a part of South Korea-based Jungwoo Rubber & Plastic, continues to operate in the negative despite the demand for gloves. He added they hope to begin expanding the company by adding 110,000 extra square feet, so that it could eventually employ 350 people and start making 1.3 billion pairs of gloves a year, compared to 60 million gloves a year now.

As of Tuesday afternoon, more than two million U.S. citizens have contracted the virus and more than 113,000 people have died. On the Navajo Nation, more than 6,000 have become sick with the virus and 277 have died. The Navajo Nation has a total of 25 IHS and ’638 health care facilities, two of which — in Dilkon and Leupp – have temporarily closed.

As a whole, according to IHS, more than 100 IHS hospitals serve more than 2 million Native Americans throughout the U.S., while VA hospitals serve more than 9 million veterans.

At the local level, Lee said they’ve been shipping gloves to various tribal agencies like the Navajo Nation Police, Navajo Housing Authority, Navajo Oil & Gas, and chapters.

“It’s kind of cool,” he said. “Every single glove is made by Navajo people and is being shipped out to the Navajo people. It’s a proud moment.” To prevent the coronavirus from impacting the company, before every shift begins, employees dedicate 30 minutes to cleaning work areas, restrooms, and the dining area to ensure the building stays virus-free.

Lee did not say how many of his employees have caught COVID-19 but said keeping the workplace as clean as possible is the best method to prevent it from affecting his staff. “As you can see, everybody is wearing a mask, everybody is wearing gloves,” Lee said. “My job is to keep everybody healthy and safe.”

“It takes an enormous of energy and many moving parts in order to make the success for the next expansion,” Lee said. “We don’t have enough ‘Made in USA’ gloves. My goal is to expand to six lines, as quickly as we can, so we can make different sizes, from small to extra-large as quick as possible. So, time is of the essence.”

About The Author

Donovan Quintero

"Dii, Diné bi Naaltsoos wolyéhíígíí, ninaaltsoos át'é. Nihi cheii dóó nihi másání ádaaní: Nihi Diné Bizaad bił ninhi't'eelyá áádóó t'áá háadida nihizaad nihił ch'aawóle'lágo. Nihi bee haz'áanii at'é, nihisin at'é, nihi hózhǫ́ǫ́jí at'é, nihi 'ach'ą́ą́h naagééh at'é. Dilkǫǫho saad bee yájíłti', k'ídahoneezláo saad bee yájíłti', ą́ą́ chánahgo saad bee yájíłti', diits'a'go saad bee yájíłti', nabik'íyájíłti' baa yájíłti', bich'į' yájíłti', hach'į' yándaałti', diné k'ehgo bik'izhdiitįįh. This is the belief I do my best to follow when I am writing Diné-related stories and photographing our events, games and news. Ahxéhee', shik'éí dóó shidine'é." - Donovan Quintero is an award-winning Diné journalist, who is based in Window Rock, Arizona. He can be contacted at


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